Have questions? You’re in the right place. We’ve compiled answers to the most common inquiries to help you better understand our products, policies, and services. Whether you’re new to cold therapy or exploring sauna benefits, we’re here to guide you every step of the way. Need more help? Reach out anytime at support@theicebath.co.
From soothing sauna sessions to the power of cold water therapy, this section covers everything you need to know about our ice baths and saunas — from setup to benefits and maintenance. Let’s make your wellness journey smooth and informed.
Here are a few:
If you have underlining health issues, always ensure you contact your GP before participating in cold water therapy. Whilst in the bath, listen to your body, if something doesn’t feel right or it becomes unbearable get out. There is no set time limit for your cold dip. Start small, build up gradually, and never go beyond your comfort zone.
A good "guide" is to not stay in longer (in minutes) than there are degrees. Eg; try not to stay in a 5 degree bath for longer than 5 minutes. It - of course - differs for everyone.
The main take away is to enjoy it, and get out feeling INCREDIBLE!
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, a flat level surface that can withstand up to 600kg of weight. Ideally a concreate base.
Oval:
Height: 102cm (without lid)
Height: 108cm (with lid)
Seat from floor: 30cm
Width: 77cm
Length: 106.5cm
Length with fittings: 124.5cm
Weight: 45kg
Round:
Height 102cm (without lid)
Height 108cm (with lid)
Circumference: 114cm
Length with fittings: 128.5cm
Seat from floor: 30cm
Weight empty: 50KG
Weight Full: 550kg
Skinny Dipper:
Height: 102cm (without lid)
Height: 108cm (with lid)
Seat from floor: 30Cm
Circumference: 77cm
Weight: 40kg
Chiller unit:
Height: 65cm
Width: 53cm
Depth: 46cm
Weight: 41kg
Steps:
53cm Height
50cm Length
72cm Width
Pipes:
External - 42mm
Internal – 1inch 1/4
A 13amp 3pin 240v standard UK socket, ideally a fully watertight connection if outdoors.
The running cost will depend on how you are using the system and how long you have the chiller function on. With a power usage of 3-5Kwh, typically, you are looking at roughly 70p per day.
When supplied the outer woodwork (spruce) is naked with no weather treatment added. We do this to allow customers the ability to fully customise their Ice Bath with treatments + colours of their choice. We would recommend treating the wood within the first few days after installation. After that we would recommend retreating every 4-6 months.
Yes, the chiller is fully IP rated.
When the bath is indoors, it’s common to get quite a bit of condensation.
There is a large variety of variables that will dictate how often you need to change but on average:
Ice Bath Only (No Chemicals) – 7-14 Days
Ice Bath Only (Chemicals) – 2-3 Weeks
Pump + Filter (No Chemicals) – 2-3 Weeks
Pump + Filter (Chemicals) – 4-6 Weeks
Pump + Filter & Ice Box (no chemicals) – 4-6 Weeks
Pump + Filter & Ice Box (chemicals) – 2-3 Months
Bromine:
Dosage: The ideal level for bromine is 3 ppm to 5 ppm, with 5 ppm being ideal.
How it works: It ionizes contaminants, forcing apart their chemical bonds. A good amount of it remains active and working, even after combining with contaminants.
Health: Is gentler on your skin than chlorine and has a less potent smell.
How to apply:
Option 1: Dilate in hot water first and then apply
Option 2: Buy a Hot tub chemical dispenser and apply via dispenser
Chlorine:
Dosage: The ideal level for chlorine is 1 parts per million (ppm) to 3 ppm, with 3 ppm being ideal.
How it works:
It oxidizes contaminants, invading them and destroying them from the inside out. As it works, the chlorine dissipates and turns into a waste product called chloramines. These remnants are responsible for the stinging, drying, stinky reputation chlorine has, and reduce the sanitizer’s effectiveness.
Health: Can be harsh on the skin, hair, and eyes, especially at too-high levels.
How to apply:
Option 1: Dilate in hot water first and then apply
Option 2: Buy a Hot tub chemical dispenser and apply via dispenser
There are a few variables that could change the timeframes in which you need to change the filter, I would personally recommend to change or clean the filter once a month.
Mental Health:
Cardiovascular + Heart Longevity:
Controlled heat exposure has a variety of great cardiovascular benefits; Cardiac Output increase’s, blood pressure decreases, and the blood flow improves all in turn having individual benefits.
Sweating + Body detox:
Extreme heat exposure will help redistribute more than half of the body’s blood flow to the skin, in turn making us sweat. Sweating may help the body detox from chemicals, toxins and metals.
Hormesis:
A naturally occurring stress adaption response kick started by controlled exposure to extreme heat, the process will release antioxidants and enhance cellular repair.
Brain Health (80c – 99c optimal range):
Body fat reduction + Calorie burning (Consistent longer-term exposure):
The higher the core body temperature reaches, the larger the decrease in body fat (HGH hypothesis). Increasing core body temperature will increase human growth hormone production which should in turn increase serum glucose levels.
Chronic pain + Fatigue:
Increased levels of Beta-Endorphins, a substance that helps block the sensation of pain.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Flat level surface that can withstand up to 400kg of weight is needed.
Ideally concreate base at least 1.5m in circumference. Also note the units are 2.2m in height.
