Whether you’re exploring your first ice bath, upgrading your home wellness space, or looking for expert advice on saunas, chillers, or installations, our team is here to support you. We’re a hands-on, friendly, knowledgeable crew and we genuinely care about helping you get the right setup for your lifestyle, your space, and your goals.

Our customer support and product specialists are available Monday to Friday, from 9:30am to 4:30pm, ready to answer your questions, guide you through our products, and provide honest, expert recommendations. No scripts, no generic responses — just real people who know our products inside out.

Whether you prefer to call, email, or send us a message, we’re here to make the process simple, smooth, and stress-free. From technical queries to order updates, aftercare advice to installation planning, you can count on us to be responsive, supportive, and reliable.

If you reach out outside of our working hours, don’t worry, we’ll pick it up first thing the next business day and get straight back to you.

Your recovery journey matters to us.

And we’re here to make sure it starts the right way.